Frequently Asked Questions
How do I schedule an appointment?
Please call our office at 973-267-5646. If we are working with a patient and do not answer, please leave a message and we will return your call as soon as we are available. Typically, the initial phone consultation requires approximately 5-10 minutes to review your specific needs, schedule the appointment, and answer any questions that arise. The evaluation is completed during regular business hours. Alternatively, if you prefer to contact us via email, please use the address listed below, and we will call to schedule the appointment.
Please use the following email for appointment scheduling:
What should I expect the day of the evaluation?
The evaluation consists of a comprehensive assessment of cognitive functions (language, memory, visuospatial processing, etc.), as well as academic, behavioral and emotional/personality functioning. The day begins with an interview with the patient (and parents/legal guardians for adolescents/children), getting to know primary concerns, discussing pertinent history, and answering any questions that arise. Following the interview, the individual engages in testing. The evaluation is usually about 6 hours, and includes time for breaks and lunch. We begin at 9:30 a.m., and typically break for lunch for approximately 30 minutes. We request you bring your lunch as our office is not within walking distance of any restaurants. We have a refrigerator and microwave for your convenience. After lunch we complete the testing and endeavor to provide preliminary impressions (in some instances this is not permitted). The full diagnostic interpretation will be included in a written report (see "What happens after the testing is completed?").
What happens after the testing is completed?
Upon completion of the testing, we provide preliminary feedback, which details a brief overview of the findings, diagnoses and possible recommendations. Typically, it takes about three weeks for the full, written report to be completed, although we are able to work within a tighter time frame, if necessary. The report integrates the background history provided during the interview and obtained from review of relevant records, testing results and interpretation, diagnosis, and appropriate recommendations. After receiving the report, we are happy to meet either in-person or over a conference call if you have questions about the results, diagnoses or recommendations.
If after testing of a child or adolescent observation in his/her educational environment is needed, our office will coordinate with the school district once the parents have provided the relevant contact information and release forms. We will make ourselves available to meet with or conduct phone conferences at the parents’ request with medical providers, attorneys, or family members. The neuropsychologists of NPANJ have identified professionals in the field of education who are able to provide private course work or therapeutic support in addition to any other school based programming or accommodations.
After a forensic examination, i.e. IMEs referred by disability/insurance companies, criminal cases, etc. results and feedback are provided only to the referral source, attorney or court in accordance with legal and ethical requirements.
I need directions to your office.
1. From North NJ via Route 287, take 287 South to Exit 35 Madison Ave/NJ-124. Turn left onto Madison Ave/NJ-124 E and travel for 1.1 miles to Kahn Road. Our office is on the second floor of the Provident Bank, which is located on the corner of Kahn Road and Madison Avenue. Turn left onto Kahn Road; the parking lot is on the right.
2. From South NJ via Route 287, take 287 North to Exit 35 South Street toward Madison Ave/NJ-124. Turn right on Madison Ave/NJ-124 and travel for 1 mile to Kahn Road. Our office is on the second floor of the Provident Bank, which is located on the corner of Kahn Road and Madison Avenue. Turn left onto Kahn Road; the parking lot is on the right.
Does NPANJ accept insurance for payment?
We are considered an "out-of-network" provider because we are not a member of any insurance plans. We will work with you to complete the pre-authorization process if your insurance company requires such filing. We will provide you with the appropriate codes so you may contact your insurance company and inquire about their reimbursement schedule for the evaluation. You are responsible for filing the claim. The fee for the evaluation is due the day of testing. We accept cash, check or credit card (AMEX, Visa or MasterCard) and payment plan options are available.
How do I help my child or family member “prepare” for the evaluation?
There is no way to “study” for a neuropsychological evaluation. We encourage individuals to get a good night’s rest and to have breakfast prior to the appointment. We are happy to provide rest or snack breaks, as needed, and strive to make this as comfortable of a process as possible. When explaining our evaluation to a child, parents are encouraged to share with their child that they are coming to engage in structured, play-like activities, that can sometimes be similar to school-based tasks. While it is important to try his or her best, there is no “grade” for the evaluation, and the child cannot “fail”. This often alleviates much of the pre-appointment anxiety that a child may be experiencing.