Frequently asked questions
How do I schedule an appointment?
Please call our office at 973.267.5646, and Denise would be happy to help you schedule an appointment. If she is working with a patient and unable to answer, please leave a message and your call will be returned as soon as possible. Typically the initial phone consultation requires approximately 5-10 minutes to review your specific needs, schedule the appointment, and answer any questions that arise.
We perform evaluations on Tuesdays, Wednesdays, and Thursdays (excluding holidays) during regular business hours (9am to 4pm).
Alternatively, if you prefer to contact us via email, please use the address listed below and we will call to schedule the appointment.
Please use the following email for appointment scheduling:
What should I expect the day of the evaluation?
The evaluation consists of a comprehensive assessment of cognitive functions (speech, language, memory, intellectual ability, attention/executive functuning, visuospatial processing, etc.), as well as academic, behavioral, and emotional/personality functioning. The day begins with an interview with the patient (and parents/legal guardians for adolescents/children), where the doctor gets to know primary concerns, discusses pertinent history, and answers any questions that arise.
What happens after the testing is completed?
Upon completion of the testing, Dr. Morgan provides preliminary feedback, which details a brief overview of the findings, diagnoses, and possible recommendations. Typically, it takes about two to three weeks for the full, written report to be completed, although it is possible to work within a tighter time frame if necessary. The report integrates the background history provided during the interview and information obtained from review of relevant records, testing results and interpretation, diagnosis, and appropriate recommendations. After receiving the report, Dr. Morgan is happy to meet either in-person or over a conference call if you have questions about the results, diagnoses. or recommendations.
If after testing of a child or adolescent observation in his/her educational environment is needed, our office will coordinate with the school district once the parents have provided the relevant contact information and release forms. Dr. Morgan will make himself available to meet with or conduct phone conferences at the parents’ request with medical providers, attorneys, or family members. NPANJ has identified professionals in the field of education who are able to provide private course work or therapeutic support in addition to any other school based programming or accommodations.
After a forensic examination, i.e. IMEs referred by disability/insurance companies, criminal cases, etc., results and feedback are provided only to the referral source, attorney, or court in accordance with legal and ethical requirements.
Can you provide directions to your office?
1. From North NJ via Route 287, take 287 South to Exit 35 Madison Ave/NJ-124. Turn left onto Madison Ave/NJ-124 E and travel for 1.1 miles to Kahn Road. Our office is on the second floor of the Provident Bank, which is located on the corner of Kahn Road and Madison Avenue. Turn left onto Kahn Road and you will see the parking lot on the right.
2. From South NJ via Route 287, take 287 North to Exit 35 South Street toward Madison Ave/NJ-124. Turn right on Madison Ave/NJ-124 and travel for 1 mile to Kahn Road. Our office is on the second floor of the Provident Bank, which is located on the corner of Kahn Road and Madison Avenue. Turn left onto Kahn Road and you will see the parking lot on the right.
Does NPANJ accept insurance for payment?
This is our most common question. We are considered an "out-of-network" provider because we are not a member of any insurance plans, therefore, we do not accept any type of insurance. We will provide you with the appropriate CPT codes so you may contact your insurance company and inquire about their reimbursement process for the evaluation, but we do not fill out any type of insurance paperwork nor contact insurance companies directly.
How do I help my child or family member “prepare” for the evaluation?
There is no way to “study” for a neuropsychological evaluation. We encourage individuals to get a good night’s rest and to have breakfast prior to the appointment. We are happy to provide rest or snack breaks, as needed, and strive to make this as comfortable of a process as possible.
When explaining our evaluation to a child, parents are encouraged to share with their child that they are coming to engage in structured, play-like activities that can sometimes be similar to school-based tasks. While it is important to try his or her best, there is no “grade” for the evaluation, and the child cannot “fail”. This often alleviates much of the pre-appointment anxiety that a child may be experiencing.